Overview
Versed is a preventive health tool targeted to familiarize and engage individuals of all
ages. Versed is planning for the future, incorporating biometrics and utilizing the
greater global access to technology. This system addresses many of the
current health portal issues by providing information in a way that is simple and easy
to comprehend, consolidating information into one convenient place, and catering
to the individual’s needs at different stages in their life.
Collaboration with Brianna Graves, Emily Jarvis, and Jac Juengst
Project Brief
With quickly evolving technology enhancing possibilities to access information, we were tasked to rethink the medical personal portal and login system. Challenged to think beyond current systems to discover ways of better usability and engagement for the future.
Problem Statement
The general public does not put much consideration into their health until conditions begin to physically affect the individual or someone they know. Youth, in particular, are unaware of their healthcare options, relying heavily on the guidance of their guardian. Because of this apathy, engagement in preventive health has become increasing difficult.
Solution
We created a new portal experience catered to the individual at different societal milestones. Design to introduce the individual to preventive health at an early age, Versed creates moments of easy preventive health education in a person’s every day. Our system encourages active involvement by both the guardian and individual right when health care begins to matter and on throughout the individual’s life.
Versed highlights important societal milestone: birth, introduction in school systems (5 years old), puberty (10 years old), and adulthood (18 years old). By targeting these moments, Versed is able to seamlessly integrate into the individuals routine.
At birth, the child is automatically added to the guardian’s account, only requiring confirmation. This sub-site allows for the new guardian to keep track of important information like health, measurements, and growth that the guardian can access anytime.
Around age 5, when the child begins to read, Versed allows for a child mode through the guardian’s account. This option converts the site into a child friendly format engaging the child in games that teaches the child about his/her health and health management. Fun and colorful icons, and easy to read diction are used to excite the child at an early age.
Around age 10, at the beginning stages of puberty, Versed enables the young adult to participate in their own healthcare tracking by prompting the guardian to unlock certain abilities. At this stage, Versed encourages young adults to participate and increase their preventive health conciseness. Versed provides a walk-through of its abilities. The guardian can release the ability to schedule and track appointments with their providers. The young adult can also you Versed to track health. The guardians have limited viewing access and the young adult must approve any changes requested.
On their 18th birthday, the new adult will obtain sole ownership of their account and all guardians will be dropped from their account. In the month leading up to the 18th birthday, Versed will warn the young adult and provide the option to add the guardians back, controlling each guardian’s level of access.
Process
Researching
Current companies that handle storing personal infomation
The results from our initial research of current websites (providing similar services) exposed the complexity and some frustrations of the systems. The systems seemed very impersonal despite the fact it was dealing with personal information. In the instances where the user forgot their information, was having technical difficulties, or wanted to contact a human, the log in page typically did not provide enough information.
Interviewing
common responses/highlights from interviews
Our conversations revealed that people preferred being able to access their information through technology, but admitted getting intimidated by heath processes and terminology. This, plus the cost, are why many avoid managing their health.  In response to this, we focused on creating something that is affordable and easy to incorporate into daily life.
Prototyping
This visual timeline shows a child's account access progression throughout their lifetime. The blue dot represents the child, while the white dot represent to guardian. The size of the dots represent the amount of access relative to the counterpart. A blue dot within a white dot represents no child independence, while a blue dot outside of the white dot represent some type of independence.